1. onyo FAQ
  2. Manager
  3. Order and Shipping Process

Manage Order – Approval

Approving an Order

Step 1: Receive Notification

  • You will receive an email once your order is ready for approval.
  • You can start the approval process via the link in the email or directly in the dashboard (accessible from the dropdown menu under your profile).

Step 2: Review & Confirm the Order

  • Review your order and click "Confirm Order" if everything is correct.
  • You will be redirected to DocuSign, where you can complete the approval in just two clicks.

💡 Tip:

  • Generating the DocuSign document may take a few seconds – please wait until the window appears.
  • DocuSign is not required for purchase orders – simply click "Confirm Order" to approve.

Step 3: Automatic Updates

  • After approval, no further action is needed from you.
  • Employees will receive automatic notifications about any order status changes, including tracking details.
  • After delivery or setup, employees will sign a handover confirmation.
  • All documents (rental agreement, handover confirmation, purchase invoice) can be downloaded at any time after order activation on the onyo platform.